Our Bank's Mission
Our mission is to:
Exceed our customer's expectations by
- Providing quality and caring customer service, and
- Providing products and services that our customers' desire.
- Be a valued partner in the success of the communities in which we serve.
Our Bank’s Values
I. Herrin Security Bank exists to serve the needs of our customers. Customer service will be the first consideration in everything we do. Our goal is to earn the reputation for achieving customer service levels that exceed our customer's expectations.
II. Our employees are critical to our future successes. Customer service and fair treatment of employees are guiding principals that override all other considerations. The employees must be challenged to exceed, provided the tools to succeed, and be rewarded fairly for their successes.
III. Honesty in all our dealings is critical. All business conducted in this Bank will be forthright and honest. Our future reputation depends on all of today’s activities being forthright and ethical.
IV. We believe that being a community bank requires a commitment to serve. Herrin Security Bank expects its Board of Directors, Officers, and Staff to volunteer their time and expertise to improve the communities in which they live and the lives of its citizens.